The Fine Print
— straightforward, alwaysNo surprises here. Everything about how we protect your privacy, our terms of service, and how delivery, returns, and refunds work, laid out clearly.
Shipping & Delivery
Last updated: February 2026
Delivery Areas
Nationwide, via our local florist network
Same-Day Cutoff
2:00 PM local time
Delivery Fee
$12.00 flat — already included in price
Standard Delivery
Available with 1+ day advance notice
Delivery Areas
We deliver nationwide across the United States via a network of local florists. You can verify service availability by entering your delivery ZIP code at checkout.
Delivery Options
Same-Day Delivery: Orders placed by 2:00 PM local time are eligible for same-day delivery, available Monday through Saturday.
Standard Delivery: Available for orders placed at least one day in advance.
Delivery Fee: Every order includes a flat $12.00 delivery fee, and the prices shown on our site already include it — the price you see is the price you pay.
Delivery Hours
- Monday – Friday: 9:00 AM – 7:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: 10:00 AM – 3:00 PM
Specific delivery times within these windows cannot be guaranteed. If you need exact timing, please give us a call.
Recipient Not Available
If the recipient isn't available, our drivers will attempt to leave the arrangement in a safe location, with a neighbor or building concierge if available, or leave a delivery notice for next-business-day redelivery.
Special Locations
We deliver to hospitals, funeral homes, churches, schools, and businesses. Please include room numbers or department details in the delivery address line.
Holiday Deliveries
Questions About Your Delivery?
Call us at +1 (800) 998-5644 and we'll be happy to help.
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