Flowers by Starluck

The Fine Print

— straightforward, always

No surprises here. Everything about how we protect your privacy, our terms of service, and how delivery, returns, and refunds work, laid out clearly.

Shipping & Delivery

Last updated: February 2026

Delivery Areas

Nationwide, via our local florist network

Same-Day Cutoff

2:00 PM local time

Delivery Fee

$12.00 flat — already included in price

Standard Delivery

Available with 1+ day advance notice

Delivery Areas

We deliver nationwide across the United States via a network of local florists. You can verify service availability by entering your delivery ZIP code at checkout.

Delivery Options

Same-Day Delivery: Orders placed by 2:00 PM local time are eligible for same-day delivery, available Monday through Saturday.

Standard Delivery: Available for orders placed at least one day in advance.

Delivery Fee: Every order includes a flat $12.00 delivery fee, and the prices shown on our site already include it — the price you see is the price you pay.

Delivery Hours

  • Monday – Friday: 9:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 5:00 PM
  • Sunday: 10:00 AM – 3:00 PM

Specific delivery times within these windows cannot be guaranteed. If you need exact timing, please give us a call.

Recipient Not Available

If the recipient isn't available, our drivers will attempt to leave the arrangement in a safe location, with a neighbor or building concierge if available, or leave a delivery notice for next-business-day redelivery.

Special Locations

We deliver to hospitals, funeral homes, churches, schools, and businesses. Please include room numbers or department details in the delivery address line.

Holiday Deliveries

During peak holidays (Valentine's Day, Mother's Day, etc.), delivery windows may be extended, and orders must be placed earlier to ensure availability.

Questions About Your Delivery?

Call us at +1 (800) 998-5644 and we'll be happy to help.

Need a Hand?

We're Easy to Reach

An order, a policy detail, or something else entirely — pick whichever way works best for you.

Call Us

+1 (800) 998-5644

Message Us

Send us a note

Customer Service Hours

Mon–Sat, 8AM–6PM PST